Note that we send your e-visa in PDF format via email. 

You should be able to print your visa without problem, BUT if you have issues, we always recommend customers to contact us via via online chat or by phone (+1.302.404.3828 ) for further assistance. We can resend your visa in a different format so that you will be able to print it successfully.

Additionally, make sure that your printer´s settings are up to date as this may be a printer issue and not a format issue.